Format and resolution or page size/ratio
Please create the printing data in the format of the ordered products if possible. For example, for a banner of 200 x 300 cm you create the printing data in the format 200 x 300 cm. Also select 300 dpi for the layout to achieve the best printing results.
Some graphics programmes (including Adobe Photoshop) have problems with large formats and 300 dpi. In this case, the dpi value can also be set to 180 or 150 in order to create the printing data in the original format. This usually has hardly noticeable effects on the later print quality.
If you create the printing data e.g. in a format of 1:2, please make sure to use 300 dpi. With PDF and TIF, the files can also be created much smaller if you do not render the layers and fonts but keep them in a vectorised form (infinitely variable).
Depending on the intended use and availability of graphics, it is quite possible that you will send us files in a smaller or unsuitable format. We always check all files before printing and will come back to you if we find any problems. With small files (with the exception of vectorised PDF and TIF) the printing result is often blurry. However, if the later print product is only viewed from a distance e.g. 5 m from the street, such a resolution may well be sufficient. The blurriness is then only noticed when looking closer.
If the format of the transmitted printing data does not correspond to the format ordered, we will contact you to clarify whether you would like to send us other print data, whether we should simply create a suitable cut-out from your print data, or whether we should expand the background of your print data accordingly.